If the customer chooses your replacement option service contract and the equipment in question is down, continue and replace it. Just make sure the customer was under contract long enough and therefore paid enough to cover the costs. If only a minor outage occurs and your installation crews are busy, fix it. You can also choose to replace the equipment before it breaks if your installers have nothing else to do. The customer`s investment for the duration of the contract is your price to repair all expected failures, combined with your price to perform maintenance during the duration of the contract. Also explain to the customer that your technician is only doing the things that need to be done every year. Anything that requires attention that goes beyond routine normal maintenance is cited as part of the agreement. The most common difficulty with service agreements is pricing, due to things like: Reduce or eliminate the cost of emergency repairs. Where budgets are tight, Maine Controls` regular maintenance of C.
order helps keep C.C.`s facilities in a state-of-the-art operating condition. This planned maintenance avoids breakdowns and helps you avoid the costs and inconveniences of unexpected repairs. B. If you do not pay in a timely manner, we will notify you in writing, and if you still do not pay for 10 days after this notification, we may terminate this contract. Our gold plans are generally designed for commercial and multi-part residential buildings that are 15 years of age or younger. These comprehensive plans include quarterly maintenance visits and preventative maintenance parts, as well as repair work. Preventive maintenance visits include changing air filters, lubricants for oil fans and other moving parts, and cleaning solutions for cleaning your appliances. The duration of this agreement applies to the start period mentioned above, which begins when it comes into force. This contract is automatically renewed for one (1) year, unless you or we terminate the other at least thirty (30) days before the current period expires in writing. In the case of such an extension, the maintenance costs you pay during this period are as shown above.
The potential customer`s investment in this service must be indicated in advance at an hourly rate or a fixed fee, the total amount of which is applied to the service contract. If they decide not to accept the contract, you will still be paid for the benefit. Any customer who also refuses this first inspection, either does not understand how service agreements work, or it is simply not serious to want one. At least the maintenance contract should include a discount for parts and work for necessary repairs. Plans at a higher level generally include repairs in the contract. However, it is generally only available for newer buildings and equipment. Your maintenance contract should include a number of preventative maintenance visits, usually between two and four, depending on the requirements of your building. These visits should include cleaning your CCC equipment, changing air filters and checking for worn or damaged parts. Don`t be discouraged by the fact that it can be a little complicated to settle down.
This is one of the secrets of success. Tom McCart said, “Successful people do what the unsuccessful people don`t want or can`t do.” The fact that it is difficult or complicated to set up may be exactly the reason why you want to offer this type of agreement.
